Step 2: Inspection and Water Damage Assessment
Our Water Damage Restoration Process
SERVPRO of Portage County will respond to your water damages as quickly as possible. We know that water damage needs to be taken care of in a timely manner. When responding to a water damage emergency, SERVPRO of Portage County begins with a detailed inspection of your home or property, which includes a damage assessment. At this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action. We will check for the source of moisture in your home or business, this will help of the building be successful.
Identify and Stop the Water Source
We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.
- Stop the Source
- Check for Contaminated Water
Identify the Type of Water
We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.
- Category 1: "Clean Water"
- Category 2: "Gray Water"
- Category 3: "Black Water"
Survey the Extent of the Water Damage and Inspect the Premises
We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.
- Survey Damage
- Complete Safety Inspection
Move or Block Furniture
We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.
- Block Furniture